Flight Centre founder Graham 'Skroo' Turner joins Peter Switzer to trace the journey from double-decker bus tours out of 1970s London to a diversified travel business operating in dozens of countries. He talks through COVID's damage, why he once called the internet a passing fad, and where AI itineraries still fall short of a human agent. Turner explains how rising rates and the Middle East conflict are hitting different parts of the business, why corporate travel now drives most of the profit, and why his family bought a large parcel of shares when the price was around $12. He also settles, at last, where the nickname Skroo comes from.